Privacy Policy

This privacy notice discloses the privacy practices for Waterwell Guide LLC and The WellGuided Foundation. This privacy notice applies to information collected by this website, our purchasing software, our publisher, and information you provide in-house. It will notify you of the following

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.

  • How you can correct any inaccuracies in the information.

INFORMATION COLLECTION, USE, AND SHARING

We are the sole owners of the information collected by Waterwell. We only have access to/collect information that you voluntarily give us via email, web-form, your use of this site, or other direct contact from you. We value your privacy and do not sell any information.  

Under controlled circumstances, we may share information with affiliated organizations and other trusted businesses or persons to perform functions on our behalf. These functions may include data hosting services, packaging, mailing, and delivering services, payment processing, customer support and consulting services, and event registration services. We only provide those companies with access to information as is required to deliver the service and are prohibited from using it for any other purpose. Furthermore, we may share information with courts, government entities, or law enforcement to the extent necessary to comply with legal requirements or to protect rights, property, or safety in urgent circumstances. 

EMAIL UPDATES

During email signup a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services/events on our site in which you have expressed interest, and to keep you updated on the latest events and specials within our company.

ORDERS

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used securely for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

COOKIES

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

YOUR CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via hello@waterwellguide.com.

SURVEYS & CONTESTS

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Any demographic information collected will be aggregated and not linked to any personal information that can identify any individual person. Contact information will be used to notify the winners and award prizes.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is processed securely through our software. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only staff members who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept locked when not in use.

At Waterwell, we take privacy very seriously. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at hello@waterwellguide.com.